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EU Launches Investigation into Apple, Google, and Microsoft Over Online Scam Prevention

Summarized by NextFin AI
  • The EU has initiated an investigation into US tech giants Apple, Google, and Microsoft regarding their compliance with the Digital Services Act (DSA) and their measures against online financial scams.
  • EU Digital Chief Henna Virkkunen highlighted that online fraud costs the EU over €4 billion annually, emphasizing the need for stricter platform oversight.
  • The investigation will focus on how Apple and Google manage fraudulent applications and the presence of fake search results on Google and Microsoft's platforms.
  • Failure to comply with DSA regulations could lead to fines of up to 6% of a company's annual global turnover, escalating tensions between the EU and the US over digital regulation.

NextFin news, On Tuesday, September 23, 2025, the European Union formally began investigating US tech giants Apple, Google, and Microsoft over their handling of online financial scams. The probe aims to assess how these companies comply with the EU's Digital Services Act (DSA) and their efforts to detect and prevent fraudulent activities on their platforms.

The investigation was announced by EU Digital Chief Henna Virkkunen, who emphasized the growing prevalence of online criminal actions and the need for platforms to take all necessary measures to combat illegal content, including financial fraud. The EU estimates that online fraud costs the bloc over €4 billion annually.

Specifically, the EU is scrutinizing how Apple and Google manage fraudulent applications, such as fake banking apps, in their respective app stores. In 2024, Apple and Google removed nearly four million apps combined, with Google leading daily removals due to privacy, security, and fraud concerns. Apple reported removing an average of 200 apps daily in early 2025 to comply with DSA regulations.

Additionally, the investigation will examine Google and Microsoft's search engines for the presence of fake search results. Booking Holdings, the only Europe-based company under review, is also being evaluated for its handling of fraudulent accommodation listings.

The EU's information requests to these companies could escalate into official investigations. Under the DSA, failure to adequately address illegal content and disinformation can result in fines of up to 6% of a company's annual global turnover.

This move follows ongoing EU probes into other US tech platforms, including Meta's Facebook and Instagram, as well as Elon Musk's X platform. The investigations have heightened tensions between the EU and the US, with concerns over digital regulation enforcement and potential retaliatory tariffs from the US government.

Virkkunen highlighted that the rise of artificial intelligence has complicated the detection of scams, increasing the urgency for robust platform oversight. The EU's actions reflect its broader strategy to enforce digital safety and consumer protection across major technology providers operating within its jurisdiction.

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Insights

What is the Digital Services Act (DSA) and its significance for tech companies?

How are Apple, Google, and Microsoft currently handling online financial scams?

What are the main findings from the EU's investigation into these tech giants?

What financial impact does online fraud have on the EU annually?

How many apps did Apple and Google remove in 2024 to combat fraud?

What measures are being taken by the EU to ensure compliance with the DSA?

How do Google's and Microsoft's search engines contribute to the issue of online scams?

What challenges does the rise of artificial intelligence pose for detecting online scams?

How might the ongoing investigation affect US-EU relations in the tech industry?

What potential consequences do companies face for failing to comply with the DSA?

Are there any previous cases of tech companies being investigated for similar issues?

How does Booking Holdings' handling of fraudulent listings compare to Apple and Google?

What role does consumer protection play in the EU's digital regulation strategy?

What are the implications of potential fines for companies found non-compliant with the DSA?

How are privacy and security concerns influencing app removals in app stores?

What specific actions has the EU taken against other US tech platforms in the past?

What might be the long-term effects of the EU's regulatory approach on the tech industry?

How do user feedback and experiences shape the conversation around online scams?

What is the relationship between online scams and the overall trust in digital platforms?

How do the current investigations reflect broader trends in digital regulation?

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