NextFin news, On Wednesday, September 24, 2025, the Ukrainian government introduced a streamlined process for applying to social assistance programs through the Diia app, the country's official digital government platform. This new service allows citizens to submit a single application to access various social benefits, simplifying and accelerating the support process.
The Ministry of Digital Transformation of Ukraine, led by First Vice Prime Minister Mykhailo Fedorov, announced the launch of this unified social assistance application. The initiative aims to reduce administrative burdens and ensure timely delivery of aid to millions of Ukrainians in need.
Previously, applicants had to navigate multiple separate procedures to receive different social benefits, often involving extensive paperwork and visits to government offices. The new Diia app feature consolidates these into one digital form, accessible via smartphone or computer, making the process more convenient and efficient.
The unified application covers a broad range of social programs, including basic social assistance, benefits for internally displaced persons, veteran support, pensions, and aid from international organizations. This integration is designed to ensure that eligible citizens receive comprehensive support without redundant applications.
The development of this service was supported by the United Nations Development Programme (UNDP) and funded by Sweden, reflecting international cooperation to enhance Ukraine's digital public services. The platform also incorporates feedback from public organizations and beneficiaries to continuously improve user experience.
Minister Fedorov emphasized that the Diia app's new social assistance feature represents a world-first approach to unifying social benefits applications, highlighting Ukraine's commitment to digital innovation in governance. He stated, "Through Diia, Ukrainians can now apply for multiple social programs at once, reducing bureaucracy and speeding up approvals to ensure assistance reaches those who need it most."
The Diia app, launched by the Ministry of Digital Transformation, has been a central tool in Ukraine's digital government strategy, offering a wide range of e-services to citizens and businesses. This latest enhancement further cements its role in improving access to state support during challenging times.
The unified social assistance application is available nationwide and accessible to all eligible Ukrainians. The government encourages citizens to use the Diia app to benefit from faster, more transparent, and user-friendly social support services.
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